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Hyatt Grand Central New York Hotel, New York City
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Key details
About the Hotel
109 East 42Nd Street,
New York City,
New York,
United States of America,
10017,
New York State
Hyatt Grand Central New York is uniquely positioned as the only hotel directly connected to Grand Central Terminal. Its 42nd Street location in Midtown Manhattan allows for easy access to iconic attractions right outside its doors. The hotel features a sleek lobby adorned with striking artwork, creating a distinct atmosphere. Guests can experience both the historic significance of Grand Central and the vibrant energy of New York City.
Location
Situated adjacent to Grand Central Station, the hotel provides convenient access to numerous New York City attractions, including Times Square and the Empire State Building. Guests can explore the surrounding area filled with gourmet shops and cultural landmarks. Public transit options are readily available, facilitating easy transportation throughout the city. LaGuardia Airport is approximately 9.5 miles from the hotel.
Rooms
All rooms and suites at Hyatt Grand Central New York feature the Hyatt Grand Bed™, a 50-inch flat-screen HDTV, and a functional workspace. Guests enjoy premium bedding, laptop-compatible safes, and complimentary WiFi. Many accommodations offer additional amenities such as air conditioning and soundproofed windows. The spacious suites provide distinct living areas and modern bath facilities.
Eat & Drink
The hotel houses the New York Central restaurant, serving upscale European-inspired cuisine with views over 42nd Street. A 24/7 Market to-go in the lobby offers an assortment of snacks, sandwiches, salads, and beverages including Starbucks coffee. Room service is available around the clock for guest convenience. The restaurant also includes a lounge and bar area for leisurely dining.
Leisure & Business
The Hyatt Grand Central offers a 24-hour StayFit fitness center, providing a range of equipment for guests looking to maintain their workout routine. Business travelers can access the on-site business center equipped with secretarial services. Additional amenities include concierge services for securing tickets to Broadway shows and various meeting/banquet spaces. Leather seating areas in the lobby offer places for relaxation.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Comfy Beds!
“The bed in my room was incredibly spacious and comfortable, ensuring a great night's sleep throughout my stay.” view full review
Quiet Rooms
“I truly appreciated how quiet the rooms were, allowing me to relax and unwind without any disturbances.” view full review
Accessible Amenities
“The accessible amenities provided thoughtful touches, making it easier for everyone to enjoy the hotel experience.” view full review
Spacious Bathroom
“The bathroom was generously sized, adding a touch of luxury to my daily routine with ample space to move around.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Baggage storage
Elevator
Currency exchange
ATM/Cash machine
Coffee shop
Vending machines
Sports & Fitness
Fitness center
Services
Valet parking
Housekeeping
Car rental
Dry cleaning
Tours/Ticket assistance
Stores/Commercial services
Welcome drink
Business
Business center
Meeting/ Banquet facilities
Fax/Photocopying
Children
Children's menu
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
iHome
AM/FM alarm clock
Room decor
Curtains
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Location
109 East 42Nd Street,
New York City,
New York,
United States of America,
10017,
New York State
Map view
street view
109 East 42Nd Street,
New York City,
New York,
United States of America,
10017,
New York State
City landmarks
Square
Times Square
4400 ft
Parks
Central Park
2.1
mi
Landmark
Rockefeller Center
3800 ft
30 Rockfeller Plaza Enter on West 50th Street
Top of the Rock
3800 ft
Parks
Bryant Park
2300 ft
Church
St. Patrick's Cathedral
3100 ft
Parks
The High Line
1.6
mi
Museums
The Metropolitan Museum of Art
2.0
mi
Square
Macy's
4500 ft
Museums
The Museum of Modern Art
4400 ft
New York City
Manhattan Skyline
4000 ft
Tower
Trump Tower
5200 ft
Mall
Fifth Avenue
3400 ft
Stadiums
Madison Square Garden
1.3
mi
Broadway Theatre
Broadway
1.3
mi
Museums
Madame Tussauds New York
3800 ft
Libraries
Pierpont Morgan Library
2100 ft
Public Building
United Nations New York
2300 ft
Square
Herald Square
4500 ft
Museums
American Museum of Natural History
2.0
mi
Midtown East
2600 ft
Gallery
Frick Collection
1.4
mi
Museums
Intrepid Sea
1.5
mi
Parks
Madison Square Park
1.1
mi
Museums
Museum of Sex
5300 ft
Nearby
20 West 34th Street
Empire State Building
1400 ft
Libraries
New York Public Library
1700 ft
405 Lexington and 42nd St.
Chrysler Building
200 ft
150 E 36th St # 158
Sniffen Court Historic District
1600 ft
Restaurants
Le Pain Quotidien
1200 ft
Le Pain Quotidien 16 E 44th St
New York Central
0 ft
109 E 42nd St
Juice Generation
100 ft
1407 Broadway Corner of 39th Street
Great Northern Food
500 ft
89 E 42nd St Vanderbilt Hall
Cipriani Dolci
700 ft
West Balcony Grand Central Terminal
Public House
600 ft
140 E 41st St
Wok Chi Stir Fry Kitchen
1600 ft
89 E 42nd St
Katagiri
600 ft
370 Lexington Ave Ste 107 41st Street between Lexington & Park Avenues
Reviews and Ratings
Feedback from previous guests about their experience.
68%
liked the hotel and would stay again
convenient location
friendly staff
poor cleanliness
limited dining options
6.8/10
Nice
Rooms
6.8
Location
8.5
Service
6.7
Dining
6.7
Guest reviews
6.8/10
based on 12 reviews
3.5/5
based on 12257 reviews
7.4
7.4/10based on 2942 reviews
#417 of 514 hotels in New York City based on Tripadvisor
Robert
United Kingdom,
May
2024
8.4/10
The Grand Hyatt New York is like a well-run motel in terms of room appearance, offering a comfortable stay. The location next to Grand Central is excellent, though there were some issues with requests. The service is friendly and helpful, with easy access to various amenities. The dining options are limited but convenient.
Rooms
8.0
The rooms are a good size for New York hotels and very comfortable, but they look used.
Service
9.0
The staff is very helpful and welcoming, with great assistance and personal touches.
Location
9.0
The hotel's location next to Grand Central is excellent, offering easy access to transportation options.
Dining
7.0
Limited dining options with specific ordering requirements, but convenient for guests.
Facilities
9.0
The hotel offers various services like car hire, dry cleaning, and valet parking, enhancing guest convenience.
John
United Kingdom,
March
2024
7.2/10
The hotel was a bit with tired furniture, dark decor on the shabby side. It was too dusty, with dust flying around the bed lamps even arriving 2 hours after our check-in time. There was thick dust on the headboard, black hairs in the shower tray, and used tooth floss on the bathroom floor. The service about the practice was incredible; they were really nice about fixing problems, especially for a tip.
Rooms
5.0
The rooms were a bit tired with dusty furniture, and the decor was on the shabby side.
Service
9.0
The service was incredible, especially in addressing any issues with kindness.
Location
8.0
The location was amazing, with clean and comfortable beds, kind staff, and close proximity to many NYC attractions like Broadway, Rockefeller Center, and MOMA. However, it was a bit busy if you do not need to be in this section of midtown.
Dining
7.0
The dining experience was okay; I didn't eat any other meals there. The price was a bit on the expensive side at $45 per person for a steak.
Facilities
7.0
Edith
United States of America,
January
2024
8.0/10
My stay at the hotel was a mix of great location and cozy rooms, although the dining options fell a bit short. The staff was pleasant, and the pool area was a nice retreat. The overall value for the price was good, but some facilities could use improvement.
Rooms
8.0
The room I had, a corner suite, was very quiet, and I enjoyed the view of the Grand Central Terminal and a distant building. However, the design made it a bit challenging to use the sink comfortably.
Service
9.0
The service was welcoming and hospitable, with staff showing care and remembering guests by name. I appreciated their attention to detail.
Location
9.0
The hotel's location was excellent, just a few blocks away from major attractions like Times Square, Rockefeller Center, and Central Park. Access to subway and trains was convenient, making it easy to explore the city.
Dining
7.0
The dining experience was satisfactory, with nice options available. However, the timing for some orders could be more flexible.
Facilities
7.0
The hotel offered a range of facilities, from car hire to a market place. Perhaps a few more amenities could enhance the guest experience.
Dorothy
United States of America,
December
2023
8.0/10
The hotel had a very striking atmosphere with tasty evening hors d'oeuvres, but the room felt dark like a cave due to one small window not facing the bed. The working sounds outside were a bit distracting but the amazing staff and location made our stay unforgettable, especially during Christmas.
Rooms
7.0
The room, although typical small NYC size, felt dark due to the window placement, but the evening hors d'oeuvres were delicious.
Service
8.0
The staff was extremely helpful, but some services like the mini-market were pricey.
Location
9.0
The location was amazing being right next to Grand Central Terminal, allowing quick access to the Subway.
Dining
8.0
The dining experience was worth the extra cost, with a sumptuous feast, although a bit pricey.
Facilities
8.0
The facilities offered were varied and convenient, catering to different needs.
Joe
United Kingdom,
November
2023
5.2/10
My stay at the hotel was decent. The rooms were okay, but there were some cleanliness issues with paper and hair found in the room. Sadly, the restaurant didn't have food available for guests, which was disappointing.
Rooms
5.0
The rooms, although decent, had poor water pressure, and there were cleanliness issues with paper and hair on the floors.
Service
5.0
The staff members were kind and efficient, but they lacked helpfulness in providing information or guest recognition. I was directed to the hotel website for assistance, which was inconvenient.
Location
6.0
Dining
6.0
I had to eat outside the hotel for breakfast as the restaurant didn't have much to offer. The food served was the same every day, but at least the coffee was good and the eggs were enjoyable.
Facilities
5.0
convenient location
poor cleanliness
Edward
United Kingdom,
November
2023
7.4/10
I had a delightful stay at the hotel. The spacious rooms were very comfortable, although some had minor maintenance issues. The evening hors d'oeuvres were delicious. The service was helpful and friendly, though there were instances of inattentiveness. The location was prime, close to key attractions and amenities, but had some downsides. The dining experience was generally satisfactory with some room for improvement in quality and pricing. Overall, a good choice for my stay.
Rooms
8.0
The rooms were very spacious and comfortable with tasty evening hors d'oeuvres. A few rooms had minor maintenance issues like peeling laminate on sink cabinets.
Service
7.0
The hotel staff were genuinely helpful and friendly, offering excellent advice and recommendations. However, there were occasional lapses in attention to details like reusing dirty towels.
Location
9.0
The location was fantastic, just a stone's throw away from Bryant Park and Grand Central Station, making it extremely convenient for exploring the city. However, the surroundings had some drawbacks with a cluttered appearance at times.
Dining
6.0
The dining experience was generally okay with polite and helpful staff, but the quality was average. There were some pricing issues, like the limited credit provided for certain purchases.
Facilities
7.0
The hotel offered standard facilities, catering to basic needs.
Comfortable Rooms
Occasional Inattentive Service
Colin
United Kingdom,
October
2023
6.2/10
For my birthday celebration with friends, the hotel provided a quiet stay in the city center despite the surrounding noise upon opening the windows. The rooms were a bit dusty but overall suitable for our needs.
Rooms
6.0
The rooms were a bit dusty and not as clean as expected, but the quiet ambiance in the city center was a plus.
Service
5.0
The service was lacking, with most staff members being unhelpful and even rude, except for the kind lady at the concierge desk.
Location
8.0
Overlooking the street near Grand Central Station, the hotel's location was convenient for exploring the city's attractions and accessing transportation options.
Dining
7.0
The dining experience was pleasant with a good selection of dishes available, but there were restrictions on ordering times that were inconvenient.
Facilities
6.0
The hotel offered typical amenities, but nothing extraordinary stood out during our stay.
Bob
United Kingdom,
August
2023
6.6/10
The hotel is conveniently located on 42nd Street between the Chrysler Building and Grand Central Terminal, offering easy access to transportation and iconic landmarks. The rooms are compact but comfortable, albeit facing a brick wall. The service was mixed, with some staff members appearing overworked, but overall pleasant. Dining options are limited, with a small food shop available. The location stands out as the best feature of this hotel.
Rooms
7.0
The rooms, although a bit dim even with the lights on, provide the usual complimentary toiletries, hair dryer, and iron and ironing board. They are compact yet comfortable.
Service
6.0
The service was a bit inconsistent; some staff members appeared overworked or disinterested, while others were pleasant. Various amenities are available but might come with a rushed feeling.
Location
9.0
The prime location on 42nd Street, next to Grand Central Terminal and a short walk to Times Square, adds significant value to the hotel.
Dining
5.0
Dining options are limited, with a small food shop providing snacks. The hotel's location compensates for the dining offerings.
Facilities
6.0
The on-site facilities offer basic amenities, but nothing extraordinary.
Peter
United Kingdom,
July
2023
7.2/10
The hotel had visually dirty pictures in the washroom, but the room was spacious like a suite with a sofa. The check-in process was smooth despite the high price of $425 plus tax and service charges for a night in a standard room. The service was outstanding during busy times but lacked friendliness. However, the surprise destination fee for market and bar expenses was not appreciated.
Rooms
7.0
The room was spacious, like a suite, with a comfortable sofa.
Service
6.0
The service was performed in an outstanding manner during busy times, but overall it lacked friendliness.
Location
8.0
The hotel's location is pretty good and close to Times Square with noisy surroundings but convenient access to tourist spots and local restaurants.
Dining
7.0
The dining experience allowed for comfortable quick breakfast options, but the surprise destination fee was an inconvenience.
Facilities
8.0
The hotel offers car hire, dry cleaning, housekeeping, shops/services, valet parking, welcome drink, and tours/ticket assistance.
Andrew
United Kingdom,
July
2023
8.0/10
The hotel is conveniently located next to Grand Central Station, making it an ideal spot for exploring the city. The rooms are like a cozy motel inside, offering a spacious and comfortable bath, although the check-in line can be a bit of a hassle. The service is friendly and responsive but leans more towards conserving supplies. The dining experience, whether at the bar or for breakfast, is enjoyable with a nice view. The facilities are well-equipped, allowing you to relax and unwind during your stay.
Rooms
8.0
The rooms feel like a cozy motel inside, with a very spacious and comfortable bath.
Service
7.0
The service is friendly and responsive, with a focus more on conserving supplies.
Location
9.0
The hotel is excellently located right beside and connected to Grand Central Station, making it easy to explore the city.
Dining
8.0
The dining experience, whether at the bar or enjoying breakfast with a nice view, adds to the overall pleasant stay.
Facilities
8.0
The facilities are well-equipped, providing everything you need for a comfortable stay.
Jock
United Kingdom,
June
2023
7.0/10
I was pleasantly surprised by the spaciousness of the room, which easily accommodated 3 adults and even had extra room for my son's pack & play. However, the room showed some signs of wear and tear with chipped furniture. The hotel's location was superb, offering easy access to the subway, Metro North train, and local attractions like Bryant Park and Grand Central Station. The service was a bit of a mixed bag with some staff being rude, but others being excellent and accommodating.
Rooms
8.0
The room was much larger than expected, with plenty of space for 3 adults and extra room to spare.
Service
7.0
The service varied from rude interactions to very cool and accommodating staff.
Location
9.0
The hotel's location was excellent, near public transportation and local attractions like Bryant Park and Grand Central Station.
Dining
5.0
The dining experience was limited, with only take-away options available.
Facilities
6.0
The hotel offered standard facilities but nothing exceptional.
John
United States of America,
May
2023
6.0/10
The hotel is located right by Grand Central Station, making it very convenient for exploring the city. The rooms were a bit small for a family of four, lacking some essentials like a microwave and cups, and also had cleanliness issues and a cigarette smell. On the bright side, there were multiple dining tables and small fridges available. The service was a mix of friendliness and rudeness, with issues like towels not being replaced and dirty room service left behind. The location was exceptional for getting around easily, especially to shopping areas, Times Square, and Broadway shows.
Rooms
5.0
The rooms were a bit small for a family of four and not very clean, with a cigarette smell lingering. Some essentials were missing like a microwave and cups, but there were multiple dining tables and small fridges available.
Service
5.0
The service was a mix of friendliness and rudeness. Some staff members were friendly, but others were unhelpful and inconsiderate, leading to issues like towels not being replaced properly and dirty room service items from previous guests left in the room.
Location
9.0
The location was exceptional, being right by Grand Central Station, which made it very convenient for exploring the city, despite having to step outside to access public transportation and food during bad weather.
Dining
7.0
The dining options were satisfactory with a good variety, but some items were overpriced. There was a small bakery at the hotel entrance that offered decent choices.
Facilities
5.0
The facilities were average, lacking certain amenities like shampoo, body wash, and tissues in the rooms. The hotel could improve on cleanliness and providing essential toiletries for a better guest experience.
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